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ProducT Forum Details
Title MISSING 2 PRODUCTS
Posted by N**** (ip:)
  • Rate 0points  
  • Date 2024-03-06
  • Recommend Recommend
  • View 52





Hello!

My name is Nataliia.
I already send an email with the complaint more than a week ago and noone replied to me!

I left a review for the product describing this situation and noone replied to me!

I opened a chat by using a chatbot at Nacific and noone replied to me!

The set price is 80$, additionaly I paid for the delivery from Korea to Ukraine and it came incomplete.

The customer servise simply ignoring icoming complaints!!!

I bought the ATEEZ x NACIFIC Floral set and there are 2 items missing - serum and air cream, the rest of the boxes, postcards and photocards are fine.
The original stickers on the top are untouched on both boxes - they are just empty.
From this point I would like to receive the missing items or a refund.
Attachment photo_2024-02-21_20-16-25.jpg , photo_2024-02-21_20-16-29.jpg , photo_2024-02-21_20-16-32.jpg , photo_2024-02-21_20-16-39.jpg , photo_2024-02-21_20-16-46.jpg
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